Neo Web Services Provider take your personal information like your name, email address, and phone number in order to communicate with you effectively and to send you invoices for services that you used. Neo Web Services Provider do not sell or disclose your personal information to any third party. Neo Web Services Provider only take this personal information if you provide us voluntarily. Web Development Easy don’t save your personal information any where online. - Neo Web Services Provider don’t take your credit card information or store it anywhere, NWSP uses secure methds so clients pay online securely.
2. Web Hosting
The client understands that any web hosting services require a separate contract with a web hosting service. The client agrees to select a web hosting service which allows NWSP full access to the website and database via FTP/SSH/PhpAdmin. The client further understands that if the web hosting service's operating system is not a UNIX /Linux system, standard Website software may not work, and providing a substitute may incur additional charges. NWSP also not responsible for any hosting issues, downtimes,or crashing or hosting or hacking etc if client not hosting with NWSP. If client faces any issues as hosted other than NWSP then client need to pay for fix any issues caused. Moreover, NWSP will not responsible for any loss of emails or buisness if client is hosting with NWSP, we do provide 99% uptime, so always there is window of 1% for server crash or downtime.NWSP will not responsible for any of such damages or loss of buisness no matter whatsoever.
Moreover, during development process we use our development servers and once we make site live we dont keep backups, so if client hosting else where then client is responsible for backups from his hosting company,NWSP will not responsible if client lost his files or site while hosting elsewhere, Nor NWSP will responsible if main hosting server crashed and client lost website or data,even client is hosting with NWSP. so there are no guarantees of hardware that we cant control.
3. Completion Dates
NWSP and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the websites/projects in timely manner. If the client does not supply NWSP complete text and graphics content/ proper feedback require to complete website in timely manner. If client not able to provide required contents or dont provide proper and timely feedabck or donot test developed contents and donot report any bugs, then 8 weeks after of completion date, the entire amount of the contract becomes due and payable. NWSP will no longer bind to complete the website or issue any refund.
4. Payment of Fees
Fees to NWSP are due and payable on the following schedule:
If total amount of this contract is less than $200 USD, then 100% upon project agreement.
If total amount of this contract is less than $1000 USD, then 50% upon signing of webdevelopment agreement or Mutual understanding, 50% when the WebPages have been constructed according to the client's original written specifications.
If total amount of this contract is less than $2000 USD, then 25 % upon signing of contract, 25% upon finalizing of design and first update on programming side. 25% when 75% website completed and final balance of 25% of completion and testing of website by client, upon final payment website will be installed on client hosting.
In case the client has not secured Web space on a web hosting service by the time the WebPages are completed, the WebPages may be delivered to the client as zip file in his email with all sources over an e-mail message. Advertising the pages to Web search engines and updating occur only after the final payment is made. All payments will be made in US funds.
5. Assignment of Project
NWSP reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion, if applicable due to any unavoidable circumstances, client shall be informed in such case. NWSP also reseves the rights to not undertake any project or stop providing services to any client without assigning any reasons. NWSP dont provides any guarantee that an ongoing client/old client will always get new services on time and on same rates.
6. Legal Stuff
NWSP does not warrant that the functions contained in these WebPages or the Internet website will meet the client's requirements or that the operation of the WebPages will be uninterrupted or error-free. The entire risk as to the quality and performance of the WebPages and website is with client. In no event will NWSP be liable to the client or any third party for any damages, including any lost profits, due to dealyed project, no matter whatsover is reason, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these WebPages or website, even if NWSP has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
7. Copyrights and Trademarks
The client represents to NWSP and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to NWSP for inclusion in WebPages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend NWSP and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
8. Laws Affecting Electronic Commerce
From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such local or international laws, taxes, and tariffs, and will hold harmless, protect, and defend NWSP and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.
9. Copyright to WebPages
Copyright to the finished assembled work of WebPages produced by NWSP is owned by company. Upon final payment of website contract, and after signing of copyright contract/Website release contract, website will be live (it could be partial or complete website including graphics and partial or full source codes depends on client choice)the client is assigned intellecutal copy rights to use as a website the design, graphics, source codes developed, database and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. NWSP retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios. Moreover, if client dispute any payment after website go live and chargeback, then intellecutal copyright contract will considered as null and void, client will not able to use any graphic or contents or source codes developed by NWSP on WWW, until this matter resolved amicably between NWSP and client. Voilation of this contract will be considered as serious offense against intellecutal copy right law and NWSP will use take suitable action.
10. Payment of fees
In order for NWSP to remain in business, payments must be made promptly. Delinquent bills will be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency. NWSP reserves the right to remove WebPages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by NWSP. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue. Please pay on time.
11. Initial Payment and Refund Policy
Any agreement begins with an initial payment . If the client halts work and applies for refund through email with in 10 days of initial payment, up to date work completed shall be billed at the hourly rate as stated , and deducted from the initial payment, the balance of which shall be returned to the client. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate stated above.
There will be no refund for ongoing projects, hourly projects, website maintenance projects, and no refund when NWSP assign a client semi dedicated or fully dedicated programmer on ongoing basis or weekly basis.
There will be no refund if client loose interest in project or cancel project. NWSP only issue partial or full refund if NWSP wont able to complete or deliver original project as per agreed in this contract due to circumstances of its own.Under such case client will not able to use developed contents including graphics, web pages, or source codes any where on WWW.
There will be no refund if client fails to provide valid access to hosting, ftp, database access with in 10 days of inital payment. NWSP could only start work if client provides with valid hosting, ftp, and database access, failure to do so in 10 days will result in project cancellation and NWSP will take inital fee as service charges.
There will be no refund if client fails to provide valid access to hosting, ftp, database access with in 10 days of initial payment. NWSP could only start work if client provides with valid hosting, ftp, and database access, failure to do so in 10 days will result in project cancellation and NWSP will take initial fee as service charges.
Moreover if NWSP complete work and ask client to test website and approve it so site go live, and if client lose intrest in testing, or approving then whole contract amount will be due and payable to NWSP, and if NWSP dont get paid then after 30 days NWSP will cancel the project and no more liable for it anyway whatsoever, nor NWSP refund, and if client come back after 30 days or like to pay for webiste then client will have to deal with new terms and conditions. however if client paid in full for website and didnt approve or check the website or lose intrest in making website making live, then after 90 days NWSP will not liable for that website no matter whatsoever the circumstances were, and client has to deal with new terms and conditions.
If client dispute any payment for work done and NWSP grant him with 100% refund then no way client can use any code or design work done by NWSP on his website or anywhere on WWW, non-compliance of such will give NWSP exclusive right to bring client to court of law.
12.Files Security and Website Security
NWSP only responsible for files integerity and security when we working with your site, once we make your site live, on your server after it, we dont responsible for any files integrity or breach of secuirty or hacking into website or emails, even if you are hosting with us we are not responsible and couldnt be held responsible no matter whatsoever circumstances would be, for any downtime for websites, emails, loss of buisness or hacking etc. If you not happy with hosting with us then at anytime you can takeaway your files and go with another hosting provider.There will no refunds for hosting in this case.
13. Customer Responsibility
The client or representative of client, agreed that I will not use contents and code of website that I asked to develop for any illegal purposes, and Neo Web Services Provider will not have any obligation if I use script of site for any illegal purposes.If client/s, represetative of client/s, use any Services of NWSP, I (the client or representative of client ) agrees to the terms of this agreement on behalf of my organization or business. OR organization/buisness/indivisuals i represents. When we work using our development server we dont keep a copy of work more than 30 days after project is finished.
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